Experience Design Senior - GDS Advisory

Career Framework Role Description Leads aspects of the design of new digital user experiences and enhancement to existing di...

Career Framework Role Description

Leads aspects of the design of new digital user experiences and enhancement to existing digital experiences, leveraging strong knowledge of the user experience journey
Produces complex wireframes and prototypes to enhance the level of engagement and satisfaction that a user derives from the product, independently executing on the design strategy as guided by more senior team members

Responsibilities

Produces wireframes, site maps, journey maps and clickable prototypes, taking into account user needs and user journeys to execute small to medium-sized design efforts
Reviews project deliverables of more junior team members, ensuring that the voice of the client is integrated into the delivery approach, escalating issues where appropriate
Utilizes user-centered research methods to drive product insight and innovation
Presents to and collaborates with clients on findings from design efforts
Oversees team activities to achieve defined deliverables and satisfy users through design and leads the delivery of small to medium-sized design efforts
Organizes meetings and workshops that align with project phase and client goals
Identifies potential business opportunities on existing projects

Technical Skills and Knowledge

Experience

Typical Education

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Leadership Capabilities

Skills and Capabilities

Storytelling and Presentation Skills: Good UX designers are also good storytellers, through storytelling we get persuasion, problem framing, strategy and vision. The story is a culmination of many inputs that turns into the right approach to the problem.
Research: This is a quality that drives inquisitive thinking, exploration, investigation and learning through observation, UX design is not about designing screens. It’s about defining the ways in which humans relate to and interact with the world, how they navigate space. Curiosity helps you understand how to change and improve the world.
Ability to Hear and Accept Feedback: Getting feedback early and often will help provide early validation points to a design, thus creating a more efficient design process and a better product. Hearing deeply critical and passionate customer feedback will only broaden the lens to design with empathy.
Collaboration: UX is a collaborative engagement, therefore the collaboration is a must with stake holders, teams, designers

Technologies and Tools